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Customer Service Representative

Learn more about our customer service representative position below.

Customer Service Representative

Point Grey Veterinary Hospital & Point Grey Veterinary Hospital

We are always looking for a problem solver, outside the box thinker, self-motivated and just an all-around superstar Customer Service Representative to hit the ground running. (NEW GRADS are considered). NO NIGHTS, NO SUNDAYS, 2 MONTH SCHEDULE ADVANCE so you can plan your life.

​We are a well-established, very busy small animal practice.

​Our focus is on providing excellent client service, high quality, and compassionate patient care. We are looking for enthusiastic and dedicated individuals who thrive on providing excellent customer service, embrace change, and use their smarts to better the everyday work we do to deliver the best experience to our clients.

Make no mistake, you will play with lots of puppies and kittens. It is a stressful position, you must have the ability to work under pressure, have strong communication skills, and the ability to think on your feet. Have the ability to adapt to change as we navigate our way through the pandemic, and protocols. This is a fast-paced environment that requires excellent customer service skills to survive in this role.

​We are a fully paperless clinic using EVetPractice.

​​Benefits:

  • Dental care
  • Disability insurance
  • Discounted or free food
  • Employee assistance program
  • Extended health care
  • Life insurance
  • Vision care
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