Customer Service Representative

Learn more about our customer service representative position below.

"I was impressed with the level of professionalism of the staff from the point of admitting my pet to the clinic to the point of the medical consult and treatment planning that involved a well balanced holistic and medical approach toward my pet's well being. Easy location and availability of appointments."

Irina L. | Google

“We live far away but a friend recommended this clinic to us. It was worth the trip and my dog is much better now. The staff and doctors here are so amazing. We’ve been to many vets and I’ve never felt this taken care of.

Dr. Chan followed up with us the day of and after. I’m so happy we finally found a trustworthy, clean and professional veterinary hospital!”

Joan W. | Google

"My little girl Stella has been seeing Dr. Clark since she came into my home at 6 weeks old, she is now 15 years old!!! We have moved around a bit since then and are now driving for an hour each way to Dr. Clark! I would not trust anyone other than Dr. Clark and his team to take care of my beautiful little girl!"

Denise B. | Google

Customer Service Representative

Point Grey Veterinary Hospital & Point Grey Veterinary Hospital

We are always looking for a problem solver, outside the box thinker, self-motivated and just an all-around superstar Customer Service Representative to hit the ground running. (NEW GRADS are considered). NO NIGHTS, NO SUNDAYS, 2 MONTH SCHEDULE ADVANCE so you can plan your life.

​We are a well-established, very busy small animal practice.

​Our focus is on providing excellent client service, high quality, and compassionate patient care. We are looking for enthusiastic and dedicated individuals who thrive on providing excellent customer service, embrace change, and use their smarts to better the everyday work we do to deliver the best experience to our clients.

Make no mistake, you will play with lots of puppies and kittens. It is a stressful position, you must have the ability to work under pressure, have strong communication skills, and the ability to think on your feet. Have the ability to adapt to change as we navigate our way through the pandemic, and protocols. This is a fast-paced environment that requires excellent customer service skills to survive in this role.

​We are a fully paperless clinic using EVetPractice.

​​Benefits:

  • Dental care
  • Disability insurance
  • Discounted or free food
  • Employee assistance program
  • Extended health care
  • Life insurance
  • Vision care